Frequently Asked Questions
Everything you need to know about bringing Love Olive x into your home.
What is the standard shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental US.
Do you offer international shipping?
Currently, Love Olive x ships exclusively within North America. We are working on expanding our reach to international home enthusiasts soon.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged or broken, please contact our support team within 48 hours of delivery with a photo of the item for a full refund or replacement.
Are your textiles and linens machine washable?
Most of our linens are machine washable on a gentle cycle, but we recommend checking the specific care label on each product to ensure longevity and maintain fabric quality.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order moves to our fulfillment center and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.